The Benazir Income Support Program has launched a major update to its 8171 web portal in July 2025. These changes are aimed at making it easier for people to check their eligibility, track payments, and receive support without long waits or confusion. With added languages, better security, and mobile-friendly access, the updated portal is now more accessible for low-income families across Pakistan.
What Is the 8171 Web Portal?
The 8171 web portal is an online platform managed by BISP and Ehsaas. It helps users check if they qualify for the Benazir Kafalat program, track their payments, and file complaints. Since the July 2025 update, it now supports multiple regional languages including Urdu, Sindhi, and Pashto, and it works smoothly on mobile phones.
What’s New on the Portal in July 2025?
Here are some key improvements introduced in the latest update:
- The payment amount has increased to Rs. 14,500 for eligible beneficiaries.
- A stronger captcha system has been added for better security and fewer fake entries.
- Support for regional languages like Urdu, Sindhi, and Pashto has been introduced.
- Features are first available in larger cities, and gradually expanding to rural areas.
Why Use the Web Portal Instead of SMS?
Although users can still send their CNIC to 8171 via SMS, the web portal provides more features and information:
- View your exact payment amount and real-time status
- Check whether your payment is ready or being processed
- Directly file complaints or report issues
- More detailed than the SMS method
How to Check BISP Payment Status
You can check your BISP status in three simple ways:
1. Online Through the Web Portal
- Go to 8171.bisp.gov.pk
- Enter your 13-digit CNIC number
- Solve the captcha code
- Click “Submit” or “Maloom Karen”
- View your result: Eligible, Not Eligible, or Payment Scheduled
2. Through SMS
- Type your CNIC number in an SMS
- Send it to 8171
- You’ll get a reply with your eligibility and payment update
3. Visit the BISP Tehsil Office
- Take your original CNIC
- Visit the nearest BISP office
- The staff will assist you in checking your payment or filing a complaint
Who Is Eligible for the July 2025 Payment?
To receive BISP payments, you must:
- Have a monthly income less than Rs. 50,000
- Own a valid Pakistani CNIC
- Not be employed by the government or own luxury property
- Have a low PMT (poverty) score
- Match biometric verification via NADRA
Payments are typically issued to the woman head of household under the Benazir Kafalat program.
How Will You Get the Payment?
If the portal says “Eligible – Payment Ready,” you can collect your payment from:
- BISP camps with biometric devices
- ATMs of HBL or Bank Alfalah (if enabled)
- Authorized retail agents like HBL Konnect, JazzCash, or Alfalah agents
Bring your original CNIC, verify your thumbprint, and always request a printed or SMS receipt.
Common Problems and Their Solutions
- Issue: SMS says Not Eligible but portal shows Eligible Solution: Trust the portal. It updates faster and is more accurate.
- Issue: Captcha not working or site not loading Solution: Try again later or ask someone for help. You can use the SMS option too.
- Issue: Biometric mismatch Solution: Update your fingerprint at NADRA and try again in 3 to 7 days.
- Issue: No payment showing yet Solution: Your area may be added later. Keep checking—updates are released in phases.
Safety Tips for Using the Portal
- Only use the official portal: 8171.bisp.gov.pk
- Never share your CNIC on social media or unknown websites
- Do not pay anyone to check your eligibility—it’s free
- Make sure your CNIC is valid and up to date at NADRA
- Report fake SMS messages or scams to the BISP helpline
Helpline and Support
If you need help, call the BISP helpline at 0800-26477 or visit your nearest Tehsil office with your CNIC. Staff will guide you step by step.
Final Words
The July 2025 update of the 8171 web portal is a great help for those depending on government assistance. With better tools, more accurate data, and a user-friendly platform, it’s now easier to track your payments and solve problems quickly. If you qualify, check your status today—and collect your payment with confidence and ease.